Last updated: October 14, 2026
This Privacy Policy describes how Toys Venture ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from toysventure.com (the "Site").
Information we collect
- Order information: name, billing and shipping address, email, phone number and order details. Payments are processed securely by our payment providers; we do not store full card details.
- Account information: details you provide if you create an account.
- Device and usage information: IP address, browser type, pages viewed and how you interact with the Site, collected through cookies and similar technologies.
- Communications: messages you send us and your marketing preferences.
How we use your information
- To process, ship and support your orders, including returns and refunds
- To communicate with you about your order and respond to your questions
- To send marketing emails if you have opted in (you can unsubscribe at any time)
- To improve the Site, prevent fraud and keep the store secure
- To meet legal and tax obligations
Sharing your information
We share information only with service providers who help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics and email marketing tools. These providers may only use your information to perform services for us. We may also share information if required by law. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember your preferences and understand how the Site is used. You can control cookies through your browser settings. Disabling some cookies may affect how the Site works.
Children's privacy
Our products are made for children, but the Site is intended for use by adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Data retention
We keep order information for as long as needed for our records, tax and legal obligations, unless you ask us to delete it where the law allows.
Your rights
Depending on where you live, you may have the right to access, correct, delete or move your personal information, and to object to or limit certain processing, including marketing. To make a request, contact us using the details below.
Security
We use reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is completely secure.
Changes
We may update this policy from time to time. Changes take effect when posted on this page.
Contact
For privacy questions or requests, email info@toysventure.com.