How long does delivery take?
Orders are processed in 1 to 2 business days and delivered in 10 to 12 business days after dispatch. You will get a tracking link by email.
Do you ship internationally?
Yes. Available countries are shown at checkout. Import duties or taxes, if any, are paid by the customer.
What is your return policy?
You can return unused items in original packaging within 7 days of delivery. See our Return and Refund Policy.
My item arrived damaged. What should I do?
Email us within 7 days of delivery with your order number and photos. We will replace it or refund you in full.
How do I choose the right toy for my child's age?
Use our Shop by Age menu and check the recommended age on each product page. Toys with small parts are not suitable for children under 3.
Can I change or cancel my order?
Yes, as long as it has not shipped. Contact us as soon as possible with your order number.
How can I contact you?
Email info@toysventure.com or use our contact page. We reply within 24 hours on business days.